Reply to Post
Novice Coder
elysea0
1 Post
Member since ‎09.20.2012

Galaxy S3 mobile data connection

Hello,

 

Sorry for the potentially stupid question.

 

I just bought the Samsung Galaxy S3, but can't get it to connect to the mobile data network. I have mobile data on, data packets enabled and a data plan. I also have good mobile reception, and it works beautifully over wifi. My HTC Desire HD was able to connect to the network using the same SIM card, so it may be due to my inexperience with this new phone.

 

In Settings>More Settings>Mobile Networks,

packet data is enabled, data roaming is not, the only access point option is AT&T PTA (which is unable to be edited), and Network Operators is default - but this is blanked out and not selectable.

 

Any thoughts?

 

Is there something I am missing?

Awesome Sauce Coder
506 Posts
Member since ‎01.14.2004

Re: Galaxy S3 mobile data connection

Hi elysea0,

Thanks for your post!

 

Please contact our AT&T Customer Care at 1-800-331-0500

You can also chat with them here:

http://www.att.com/esupport/index.jsp?source=EA0Del0001sr64zpL

 

thanks!

  • of 1